Support
Answers to common questions below
Common purchase queries answered
Orders and Shipping
All shipping information is available on each retailer’s website – simply click the green button the product page.
All of our partner websites have been thoroughly vetted, and in most cases, are global behemoths you’ve not doubt used before. Rest assured every website has been checked and approved.
No! We direct you to external websites to order the gift, and so we do not take any payment details whatsoever. Brilliant.gifts may recieve a commission from the external website if you buy from them.
You should have all details in your order confirmation email from the external website, or by visiting the external website for more information.
We will not take any payment or payment details from you
The external websites have their own shipping guidance; the easiest thing to do is click the product button and visit the external site.
Your order and contract is with the external website on which you placed the order. Simply visit their website or read your order confirmation email for more details.
Others
Website questions
Absolutely! We would love to hear from our users, and especially if they have found a brilliant gift you think should be on our list. Simply contact us.
We have a system that checks prices every week, but sometimes a price change slips by us. We would appreciate a heads up by contacting us.
No! We direct you to external websites to order the gift, and so we do not take any payment details whatsoever.
Brilliant.gifts may recieve a commission from the external website if you buy from them. This commission does not affect the gift’s placement in our hand curated list.
If you have any questions or concerns, please get in touch.
We do not collect any personal information about you. Like every website, we collect anonymised usage data to help us understand how our guests use brilliant.gifts (for example, which gift is getting the most views etc).
Our privacy policy can be found here.